PRIVACY POLICY

Effective Date: 18 October 2026

Tsuri Academy is committed to protecting the privacy and personal information of our learners, parents, guardians, staff, prospective families and website visitors.

This Privacy Policy explains how Tsuri Academy collects, uses, stores and protects personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.

1. WHO WE ARE

Tsuri Academy is a private school based at:

Plot 80, Valbank
Old Bronkhorstspruit Road
Tshwane
South Africa

You can contact us at:

Email: info@tsuriacademy.com
Telephone: +27 68 452 9973

Website: www.tsuriacademy.com

For school administration and application-related matters, you may also contact:

admin@tsuriacademy.com

Tsuri Academy is the responsible party for personal information collected and processed in connection with our school, admissions, aftercare and related services.

2. INFORMATION WE COLLECT

Depending on your relationship with Tsuri Academy and the services you use, we may collect the following information:

Learner information

  • Full name and preferred name
  • Date of birth
  • Gender
  • Citizenship
  • South African ID number or passport details
  • Home language
  • Residential address
  • Parent or guardian contact details
  • Grade and year of application
  • Educational history and previous school information
  • Academic reports and achievements
  • Interests and activities
  • Information relating to learning support or additional educational needs

Parent or guardian information

  • Full name
  • ID or passport details
  • Relationship to the learner
  • Telephone and mobile numbers
  • Email address
  • Residential address
  • Employer or business information
  • Communication preferences
  • Information relating to guardianship and authorised persons

Medical and special requirements

Where necessary for the care, safety, wellbeing or educational support of a learner, we may collect information relating to:

  • Medical conditions
  • Allergies and intolerances
  • Medication
  • Dietary requirements
  • Emergency contacts
  • Doctor or medical practitioner details
  • Medical aid information
  • Immunisation information
  • Professional reports relating to learning or developmental support

Supporting documentation

As part of the admissions process, we may request documents such as:

  • Birth certificates
  • Identity documents or passports
  • Previous school reports
  • Occupational therapy, physiotherapy, speech therapy or psychological reports
  • Relevant medical information
  • Proof of residence or study documentation where applicable
  • Certified parent or guardian identification
  • Proof of application or other applicable fees

3. HOW WE USE PERSONAL INFORMATION

We may use personal information for purposes including:

  • Processing and managing applications for admission
  • Assessing learner placement and educational needs
  • Creating and maintaining learner records
  • Communicating with parents and guardians
  • Providing educational and school-related services
  • Providing aftercare services
  • Managing learner attendance and collection arrangements
  • Supporting learner health, safety and wellbeing
  • Managing dietary, allergy and medical requirements
  • Providing appropriate learning or developmental support
  • Processing school fees and other payments
  • Sending school notices, updates and administrative communications
  • Managing school activities and events
  • Responding to enquiries and requests
  • Complying with legal and regulatory obligations
  • Protecting the rights, safety and wellbeing of learners, families and staff
  • Maintaining appropriate administrative, financial and operational records

We will only process personal information for purposes that are lawful, reasonable and compatible with the purpose for which the information was collected.

4. CHILDREN’S PERSONAL INFORMATION

Because Tsuri Academy provides educational services to children, we may process personal information belonging to learners who are under the age of 18.

We recognise that children’s personal information requires additional protection under POPIA.

Where required, Tsuri Academy will obtain the necessary consent from a competent person, such as a parent or lawful guardian, or rely on another lawful basis permitted by POPIA.

We take particular care when collecting, using, storing or sharing information relating to learners and will only process such information where it is necessary and appropriate for legitimate school, educational, administrative, safety or legal purposes.

5. SPECIAL PERSONAL INFORMATION

Certain information, including information relating to health, may constitute special personal information under POPIA.

Tsuri Academy may collect and process such information where it is necessary to:

  • Protect a learner’s health and safety
  • Provide appropriate educational support
  • Manage allergies, medical conditions or dietary requirements
  • Respond to emergencies
  • Provide appropriate aftercare and supervision
  • Meet legal or regulatory obligations
  • Make appropriate arrangements for a learner’s care and wellbeing

We will take reasonable steps to protect this information from unauthorised access, disclosure, alteration or loss.

6. HOW WE COLLECT INFORMATION

We may collect personal information:

  • Directly from parents, guardians or applicants
  • Through application and enrolment forms
  • Through aftercare registration forms
  • Through supporting documents supplied during the admissions process
  • Through correspondence with the school
  • Through telephone, email or other communications
  • Through our website and online enquiry or application processes
  • From authorised representatives or professionals where appropriate and lawful

Where we request personal information, we will aim to explain why the information is required and how it will be used.

7. SHARING PERSONAL INFORMATION

Tsuri Academy will not sell, rent or trade personal information.

We may share personal information where this is necessary and lawful, including with:

  • Parents or lawful guardians
  • Employees and authorised school personnel
  • Professional service providers working on behalf of the school
  • Educational or support professionals where appropriate
  • Medical professionals in circumstances where this is necessary
  • Service providers assisting with school administration, technology, payments or other operational requirements
  • Government departments, regulatory authorities or law enforcement agencies where required by law
  • Other parties where we have obtained the necessary consent or where disclosure is otherwise permitted by law

Where third parties process personal information on our behalf, we will take reasonable steps to ensure that appropriate confidentiality and security measures are in place.

8. INTERNATIONAL TRANSFERS

Where personal information is transferred outside South Africa, Tsuri Academy will take reasonable steps to ensure that such transfer complies with the requirements of POPIA.

Where applicable, we will ensure that appropriate safeguards, consent or other lawful grounds exist before personal information is transferred to another country.

9. INFORMATION SECURITY

Tsuri Academy takes reasonable technical and organisational measures to protect personal information against:

  • Loss
  • Damage
  • Unauthorised access
  • Unauthorised disclosure
  • Unauthorised alteration
  • Unlawful processing

Access to personal information will be limited to individuals who require the information for legitimate school or operational purposes.

However, no electronic transmission or storage system can be guaranteed to be completely secure. While we take reasonable measures to protect information, we cannot guarantee absolute security.

10. RETENTION OF PERSONAL INFORMATION

Tsuri Academy will retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or for as long as required by applicable legislation.

The retention period may depend on the type of information and the nature of our relationship with the learner, parent or guardian.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it where appropriate.

11. WEBSITE AND COOKIES

Our website may use cookies or similar technologies to improve functionality, user experience and website performance.

Cookies are small files stored on your device when you visit a website.

Where cookies are used, you may be able to manage or disable them through your browser settings. Disabling certain cookies may affect some website functionality.

Where third-party services are used on our website, their own privacy policies may also apply.

12. DIRECT MARKETING

Tsuri Academy may use contact information to communicate with parents, guardians and prospective families about school-related information, applications, admissions, events, programmes and other relevant services.

Where required by law, we will obtain the appropriate consent before sending direct marketing communications.

You may request that we stop sending marketing communications at any time.

School-related administrative communications may still be sent where they are necessary for the management of your relationship with Tsuri Academy.

13. YOUR RIGHTS

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request access to personal information relating to your child where you are legally entitled to receive it
  • Request correction of inaccurate or incomplete information
  • Request deletion of information where there is a lawful basis for doing so
  • Object to certain forms of processing
  • Withdraw consent where processing is based on consent
  • Request information about how your personal information is being processed
  • Lodge a complaint regarding the handling of your personal information

Requests should be submitted to Tsuri Academy using the contact details provided below.

We may need to verify your identity before responding to certain requests.

14. KEEPING YOUR INFORMATION ACCURATE

Parents and guardians are responsible for providing accurate and up-to-date information to Tsuri Academy.

Please inform the school as soon as possible if there are changes to information such as:

  • Contact details
  • Residential address
  • Emergency contacts
  • Medical information
  • Allergies
  • Dietary requirements
  • Collection arrangements
  • Guardianship or authorised collection arrangements

Keeping this information current helps us maintain accurate records and provide appropriate care and support.

15. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services.

Tsuri Academy is not responsible for the privacy practices, content or security of external websites.

We recommend that you review the privacy policy of any third-party website before providing personal information.

16. CHANGES TO THIS PRIVACY POLICY

Tsuri Academy may update this Privacy Policy from time to time to reflect changes in legislation, school practices, technology or our services.

The updated version will be published on our website with the revised effective date.

We encourage parents, guardians and website visitors to review this Privacy Policy periodically.

17. QUESTIONS, REQUESTS AND COMPLAINTS

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or wish to raise a privacy concern, please contact Tsuri Academy.

Tsuri Academy
Plot 80, Valbank
Old Bronkhorstspruit Road
Tshwane
South Africa

Telephone: +27 68 452 9973
General enquiries: info@tsuriacademy.com
Administration: admin@tsuriacademy.com

If you are not satisfied with the way your personal information has been handled, you may also lodge a complaint with the Information Regulator of South Africa.

18. GOVERNING LAW

This Privacy Policy is governed by the laws of the Republic of South Africa, including the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable legislation.

Last updated: 18 October 2026

Tsuri Academy
Growing curious minds. Building confident futures.